Terms and conditions

1.1. If you wish to book a taxi, minicab, minibus through this website, you must agree to the terms below as the exclusive basis which governs such booking and must tick the “I agree to WAZER Terms and Conditions”

2.1. In making a booking via this Website You must provide accurate details and are responsible for any failure to do so.
2.2. You hereby warrant to WAZER that you are at least eighteen years of age and legally able to make the Booking.
2.3. We collect and process personal data such as your name, phone number, and email address for the following purposes:

• To provide you with requested services
• To communicate with you regarding bookings, updates, or support
• To send marketing communications (with your consent or where legally permitted)
• To improve our services and customer experience

We will never sell or rent your data to third parties.

3. BOOKINGS

3.1. It is your responsibility to ensure that Your Details are correct. When you make a booking, this constitutes an offer which WAZER may or may not accept. Your booking is not confirmed until you see the confirmation screen on the website. Or received confirmation email by email.
3.2. In the event, you need to amend or correct a booking you must contact Wazer directly.
3.3. For bookings that are to be pre-paid by card, WAZER is entitled to collect all monies due for the booked trip from you acting entirely in its own right, and settle all card costs of the booked trip, in advance of making the payment due for the booked trip
4.1. If booking with the ‘pay by card’ option, you agree to pay the fare at the time you make your booking. If booking with the ‘pay by cash’ option, you agree to pay the fare to the driver. If booking with the ‘BACS’ option, you agree to pay the Fare to the WAZER bank account. If booking with the ‘credit balance’ option, you agree to pay the fare to WAZER  nominated bank account.
4.2. Once you have confirmed your booking on the payment screen, it cannot be cancelled or changed
4.3. If paying by card, in the event that your card payment is refused by Your Card issuer for whatever reason, WAZER will not be able to fulfil your booking.
4.4. WAZER will provide you with a receipt for Payment by email to the email address you registered with the booking.
4.5. Payment will not cover any extra requirements you request (such as child seats, congestion charge, Airport dropping-off fee). If you do not indicate any additional luggage when booking, resulting in a larger size vehicle being required, then you’ll be charge extra, which you must pay them directly for. If you wish to give a tip to the driver, you should do so directly at your own discretion.
4.6. In the event that you make any deviations from the route that you entered into the website, you may be subject to additional charges in respect thereof and will make such payment directly to the driver.
4.7. Waiting time – Pick up from resident address 10 minutes free of charge, then £5 every 10 minutes. Airport pick up 35 minutes free of charge then £5 every 10 minutes.